*{box-sizing:border-box}body{margin:0;background:#f4f6f9;color:#1c2d43;font:14px/1.6 -apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC",sans-serif}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:3px}button{cursor:pointer}button,.btn{border:1px solid #d7dfeb;background:white;border-radius:8px;padding:9px 14px;color:#243b58;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:42px}button:hover,.btn:hover{background:#f0f5ff;border-color:#9ab2d7}button:disabled{opacity:.5;cursor:wait}.primary{background:#2364d7!important;color:white;border-color:#2364d7}.danger{color:#b23b43}.muted,small{color:#748196}small{display:block}h1,h2,h3,p{margin:0}h1{font-size:26px;letter-spacing:-.5px}h2{font-size:18px}h3{font-size:15px}a{color:#2364d7}input,select,textarea{width:100%;min-height:42px;padding:9px 11px;border:1px solid #d7dfeb;border-radius:7px;background:white;color:#20344e}textarea{min-height:88px}label{display:flex;flex-direction:column;gap:5px;font-size:12px;color:#5a6b80}label:has(input[type=checkbox]){flex-direction:row;align-items:center}input[type=checkbox]{width:18px;min-height:18px}.shell{display:grid;grid-template-columns:216px minmax(0,1fr);min-height:100vh}.sidebar{background:#122339;color:#d7e3f6;padding:30px 18px;position:sticky;top:0;height:100vh;display:flex;flex-direction:column}.brand{font-size:20px;color:white;font-weight:750;letter-spacing:2px}.sidebar small{color:#8fa3bd;margin:6px 0 35px}.nav{display:flex;flex-direction:column;gap:7px}.nav button{border:0;background:transparent;color:#aebfd5;justify-content:flex-start;padding:12px 15px;gap:12px}.nav button.active{background:#244469;color:white}.nav svg{width:19px;height:19px;flex:none}.account{margin-top:auto;border-top:1px solid #2c3d53;padding-top:18px;font-size:12px}.account button{padding:4px 10px;min-height:30px;margin-top:8px;background:transparent;color:#b8c9df;border-color:#48566b}.main{padding:30px 36px;max-width:1800px;width:100%}.heading{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:24px}.heading p{color:#76869a;margin-top:6px}.eyebrow{color:#3371c3;font-size:11px;font-weight:700;letter-spacing:1.7px;margin-bottom:5px}.actions{display:flex;flex-wrap:wrap;gap:8px}.card{background:white;border:1px solid #e1e7ef;border-radius:12px;padding:22px;margin-bottom:18px;box-shadow:0 3px 12px #20305003}.card-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.filters{display:grid;grid-template-columns:repeat(5,minmax(110px,1fr));gap:12px;align-items:end}.filters details{grid-column:1/-1}.filters details .advanced{display:grid;grid-template-columns:repeat(5,minmax(110px,1fr));gap:12px;margin-top:14px}.filter-actions{display:flex;gap:8px;grid-column:1/-1;align-items:center;flex-wrap:wrap}.tabs{display:flex;gap:7px;flex-wrap:wrap;margin:20px 0}.tabs button{border:0;background:transparent}.tabs button.active{background:#e3edfc;color:#1658bd;font-weight:650}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:18px 0}.stat{border:1px solid #e0e7ef;border-radius:11px;background:#fff;padding:20px;text-align:left;display:block;color:#5a6e88}.stat strong{display:block;font-size:29px;line-height:1.5;font-weight:700;color:#162f50}.stat small{font-size:11px;min-height:18px}.note{padding:12px 16px;background:#edf4fd;border-left:3px solid #5f8fcd;color:#5a7190;border-radius:4px;margin:14px 0;font-size:12px}.table-wrap{overflow:auto;max-width:100%}table{border-collapse:collapse;width:100%;font-size:13px;text-align:left}th{padding:12px 13px;background:#f5f7fb;color:#6b7d94;font-size:12px;font-weight:550;white-space:nowrap}td{padding:13px;border-bottom:1px solid #edf0f4;vertical-align:top;min-width:90px}td a,td button{white-space:nowrap}td button{font-size:12px;min-height:30px;padding:4px 9px;margin:2px}.mono{font-family:ui-monospace,monospace;font-size:11px;word-break:break-all}tr:hover td{background:#f9fbff}.pill{padding:3px 8px;border-radius:5px;background:#edf3fa;color:#497093;white-space:nowrap;font-size:11px}.pill.green{color:#1f7b63;background:#e8f6f0}.pill.amber{color:#9b6d17;background:#fff5da}.empty{padding:48px 16px;text-align:center;color:#7b8ba1}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:18px}.chart{height:230px;width:100%;display:block}.legend{display:flex;gap:20px;font-size:12px;color:#667f9b}.bar-row{display:grid;grid-template-columns:130px 1fr 75px;gap:15px;align-items:center;margin:15px 0}.bar{height:13px;background:#edf2f9;border-radius:8px;overflow:hidden}.bar i{display:block;background:#4b87df;height:100%;border-radius:8px}.heat{display:grid;grid-template-columns:repeat(auto-fill,minmax(90px,1fr));gap:10px;margin-top:20px}.heat button{display:block;padding:14px 8px}.heat strong{display:block;font-size:20px}.login{min-height:100vh;display:grid;place-items:center;background:radial-gradient(at 10% 20%,#dceaf9,transparent 50%),#f5f7fa}.login .card{width:min(430px,92vw);padding:38px}.login .brand{color:#163d6b}.login h1{margin:25px 0 6px;font-size:24px}.login form{display:grid;gap:17px;margin-top:25px}.error{color:#b83347;margin:10px 0;white-space:pre-wrap}#toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);padding:12px 20px;background:#1c334d;color:white;border-radius:8px;z-index:200;display:none}#toast.show{display:block}dialog{width:min(940px,94vw);max-height:90vh;overflow:auto;border:1px solid #d7e1ed;border-radius:14px;padding:28px;box-shadow:0 20px 100px #162c4930}dialog::backdrop{background:#10213965}.close{float:right;border:0;font-size:25px;padding:0;width:35px;height:35px;min-height:35px}dialog h2{margin-bottom:15px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form-grid .wide{grid-column:1/-1}.qr{width:280px;height:280px;display:block;margin:20px auto}.loading{padding:50px;color:#70839d}.progress{white-space:pre-wrap;max-height:260px;overflow:auto;font:12px/1.8 ui-monospace,monospace;color:#456580}.detail-list{display:grid;grid-template-columns:120px 1fr;gap:10px;margin:20px 0}.detail-list dt{color:#7a8da5}.detail-list dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}@media(max-width:1000px){.main{padding:22px 18px}.shell{grid-template-columns:180px 1fr}.sidebar{padding:25px 12px}.filters,.filters details .advanced{grid-template-columns:repeat(3,1fr)}.stats{grid-template-columns:repeat(2,1fr)}.grid2{grid-template-columns:1fr}}@media(max-width:680px){.shell{display:block}.sidebar{position:static;height:auto;padding:15px}.sidebar small,.account{display:none}.nav{flex-direction:row;overflow:auto;margin-top:10px}.nav button{white-space:nowrap;padding:9px}.nav svg{display:none}.main{padding:20px 12px}.heading{display:block}.heading .actions{margin-top:12px}.filters,.filters details .advanced{grid-template-columns:1fr 1fr}.stats{gap:9px}.stat{padding:14px}.stat strong{font-size:24px}.card{padding:15px}.form-grid{grid-template-columns:1fr}.form-grid .wide{grid-column:auto}input,select,textarea{font-size:16px}.bar-row{grid-template-columns:100px 1fr 50px}}

.product-link{font-weight:650;text-decoration:underline;text-underline-offset:4px;display:inline-flex;align-items:center;min-height:44px}.product-views{margin:16px 0}.product-views .btn{min-height:44px}td .btn{font-size:12px;margin:2px;min-height:34px;padding:5px 10px}

.nav .app-switch{display:block;padding:13px 15px;margin-top:20px;color:#bbd0ec;text-decoration:none;border-top:1px solid #304255}.nav .app-switch:hover{color:white;background:#243f61}

.case-status-new{--case-color:#b42318;--case-tint:#fff1f0;--case-line:#f2b8b3}
.case-status-processing{--case-color:#9a4b08;--case-tint:#fff5e8;--case-line:#f4cc98}
.case-status-resolved{--case-color:#166b47;--case-tint:#ecfdf3;--case-line:#a6d9bc}
.case-group{border-top:3px solid var(--case-line)}
.case-assignment-toolbar .filters{margin-bottom:12px}
.case-page-selection{display:flex;align-items:center;gap:7px;font-size:13px;white-space:nowrap}
.case-page-selection input,[data-select-case]{width:18px;height:18px;cursor:pointer;accent-color:#2563eb}
.case-assignment-rule{border:1px solid #dce3ef;border-radius:10px;margin:16px 0;padding:14px;min-width:0}
.case-rule-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.case-assignment-rule .case-merge-check{margin:8px 12px 8px 0}
@media(max-width:680px){.case-rule-fields{grid-template-columns:1fr}.case-group-heading{flex-wrap:wrap}.case-assignment-toolbar .filters{display:flex;flex-direction:column;align-items:stretch}.case-assignment-toolbar button{min-height:44px}}
.case-group-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px}
.case-group-heading h2{display:flex;align-items:center;gap:10px;color:var(--case-color)}
.case-status-dot{width:10px;height:10px;border-radius:50%;background:var(--case-color);flex:none}
.case-group-count,.case-status-badge{display:inline-flex;align-items:center;border-radius:999px;background:var(--case-tint);color:var(--case-color);font-size:12px;font-weight:650;padding:4px 11px;white-space:nowrap}
.case-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:16px}
.case-pagination button:disabled{cursor:default}
.case-merge-search{display:flex;align-items:end;gap:12px;margin:20px 0}
.case-merge-search label{flex:1;min-width:0}
.case-merge-check{display:flex;flex-direction:row;align-items:center;gap:9px;margin:16px 0;font-size:13px}
.case-merge-check input{flex:none}
.case-merge-note{background:#ecfdf3;border-color:#a6d9bc;color:#166b47}
.case-merge-note .actions{margin-top:12px}
.case-merge-note button{white-space:normal;overflow-wrap:anywhere;max-width:100%;text-align:left}
.support-avatar{display:inline-block;flex:none;width:38px;height:38px;border-radius:50%;background-color:#f5f7fb;background-image:var(--support-avatar-atlas);background-size:400% 200%;background-repeat:no-repeat}
.support-avatar-large{width:76px;height:76px}
.support-agent-chip{display:inline-flex;align-items:center;gap:9px;min-width:120px;max-width:220px;overflow-wrap:anywhere;line-height:1.4}
.support-agent-chip>span:last-child{min-width:0}
.support-agent-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(265px,1fr));gap:18px}
.support-agent-card{display:flex;align-items:center;gap:18px;flex-wrap:wrap;margin:0}
.support-agent-info{flex:1;min-width:100px;overflow-wrap:anywhere}
.support-agent-card .actions{width:100%;justify-content:flex-end}
.support-agent-card.is-disabled{background:#f8fafc}
.support-avatar-fieldset{border:0;padding:0;margin:22px 0}
.support-avatar-fieldset legend{font-weight:650;margin-bottom:12px}
.support-avatar-options{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.support-avatar-option{position:relative;display:flex;align-items:center;gap:8px;border:2px solid #e0e7ef;border-radius:12px;padding:12px 6px;color:#405570;cursor:pointer;min-width:0}
.support-avatar-option input{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}
.support-avatar-option:has(input:checked){border-color:#2364d7;background:#edf4ff;color:#174f9f}
.support-avatar-option:has(input:focus-visible){outline:2px solid #2364d7;outline-offset:3px}
.case-agent-preview{display:flex;align-items:end;min-height:55px;padding-bottom:4px}
@media(max-width:680px){.support-avatar-options{grid-template-columns:repeat(2,minmax(0,1fr))}.support-agent-grid{grid-template-columns:1fr}.support-avatar-large{width:64px;height:64px}}
@media(max-width:680px){.case-merge-search{align-items:stretch;flex-direction:column}.case-group-heading{gap:8px}.case-pagination button{min-height:44px}.nav{align-items:center}.nav button,.nav .app-switch{flex:none}.nav .app-switch{margin-top:0;border-top:0;white-space:nowrap}}

.support-avatar-option:has(input:disabled){opacity:.55;cursor:not-allowed;background:#f1f3f6}
.support-avatar-option input:disabled{cursor:not-allowed}
.support-avatar-option small{display:block;font-size:11px;overflow-wrap:anywhere}
/* Service-agent workload page; keep these styles local to the new view. */
.agent-cases-filters{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;align-items:end}
.agent-cases-filters label{min-width:0}
.agent-cases-stats{grid-template-columns:repeat(5,minmax(0,1fr))}
.agent-cases-stats .is-selected{border-color:#2769d5;background:#f0f5ff}
.agent-cases-selection{font-size:13px;color:#5a7190;overflow-wrap:anywhere}
.agent-cases-summary h2,.agent-cases-breakdown h2{margin-bottom:8px}
.agent-cases-summary p,.agent-cases-breakdown p{font-size:12px;margin-bottom:12px}
.agent-cases-count,.agent-cases-owner{background:transparent;border:0;color:#235db1;min-height:44px;text-align:left}
.agent-cases-count{min-width:44px;text-decoration:underline;text-underline-offset:3px}
.agent-cases-owner .support-agent-chip{color:#243f61}
.agent-cases-chart{width:100%;height:190px;display:block;margin:14px 0}
.agent-cases-breakdown{align-items:start;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr)}
.agent-cases-breakdown>.card{min-width:0}
.agent-cases-breakdown summary{cursor:pointer;color:#235db1;min-height:44px;padding:12px 0}
.agent-cases-breakdown details .table-wrap{max-height:360px}
.agent-cases-topics{display:grid;gap:9px;margin-top:16px}
.agent-cases-topics button{display:flex;justify-content:space-between;align-items:center;gap:15px;text-align:left;min-height:44px}
.agent-cases-topics strong{color:#235db1;font-variant-numeric:tabular-nums}
.agent-cases-details .card-head{flex-wrap:wrap;gap:8px}
.agent-cases-details td button{min-height:44px}
@media(max-width:1100px){.agent-cases-filters{grid-template-columns:repeat(3,minmax(0,1fr))}.agent-cases-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:680px){.agent-cases-filters,.agent-cases-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.agent-cases-breakdown{grid-template-columns:minmax(0,1fr)}.agent-cases-filters .filter-actions button{min-height:44px}.agent-cases-details .case-pagination{align-items:flex-start;flex-direction:column}.agent-cases-note{overflow-wrap:anywhere}.agent-cases-filters input{min-width:0;width:100%}.agent-cases-stats .stat{min-width:0}}
/* Product catalog: image list with an identity-specific detail panel. */
/* Clip rounded edges without creating a scroll container that traps the sticky detail. */
.product-catalog{background:#fff;border:1px solid #e0e7ef;border-radius:12px;overflow:clip}
.product-toolbar{display:grid;grid-template-columns:minmax(200px,2fr) repeat(3,minmax(110px,1fr)) auto;gap:12px;padding:22px;align-items:end}
.product-summary{display:flex;justify-content:space-between;gap:12px;padding:0 22px 16px;color:#748196;font-size:12px}
.product-workspace{display:grid;grid-template-columns:minmax(0,1fr);align-items:start}
.product-workspace.has-detail{grid-template-columns:minmax(0,1.45fr) minmax(350px,1fr)}
.product-list{min-width:0}
.product-row,.product-list-labels{display:grid;grid-template-columns:74px minmax(160px,1fr) 110px 150px 190px;gap:16px;align-items:center;padding:18px 22px}
.product-list-labels{padding-top:12px;padding-bottom:12px;background:#f5f7fb;color:#6b7d94;font-size:12px}
.product-row{border-top:1px solid #eaf0f6;min-height:124px}
.product-row:hover{background:#f8faff}.product-row.is-selected{background:#edf4ff;box-shadow:inset 3px 0 #2364d7}
.product-photo{position:relative;display:flex;flex-direction:column;justify-content:center;overflow:hidden;padding:0;width:74px;height:88px;border:1px solid #e5e9ef;border-radius:8px;background:#f6f7f9;min-height:0}
.product-photo img{width:100%;height:100%;object-fit:contain;padding-bottom:17px;background:#f7f8fa}
.product-image-kind{position:absolute;bottom:0;width:100%;padding:1px 2px;background:#ffffffeb;color:#65768b;font-size:10px;text-align:center}
.product-photo:disabled{opacity:1;cursor:default}.product-image-empty{font-size:11px;color:#8290a2;padding:8px;text-align:center}
.product-title{border:0;background:transparent;padding:0;min-height:34px;justify-content:flex-start;font-size:17px;font-weight:750;color:#193452;text-align:left}
.product-title:hover{background:transparent;color:#2364d7;text-decoration:underline}
.product-version{font-size:12px;color:#728298;overflow-wrap:anywhere;margin:3px 0 5px}
.product-identity,.product-status,.product-spec{min-width:0;overflow-wrap:anywhere}.product-identity>small{display:none}
.product-spec strong{font-size:13px;font-weight:600}.product-status small{margin-top:6px;font-size:11px}
.product-badge{display:inline-block;border-radius:6px;font-size:11px;padding:4px 8px;font-weight:600;line-height:1.5}
.product-badge-published{background:#e2f3eb;color:#216e53}.product-badge-preview{background:#eaf1ff;color:#2a61b8}.product-badge-missing{background:#fff0d4;color:#946219}
.product-row-actions{display:flex;gap:6px;flex-wrap:wrap}.product-row-actions button,.product-row-actions .btn{font-size:12px;padding:7px 9px;min-height:36px}
.product-detail{border-left:1px solid #e3eaf2;padding:22px;min-width:0;position:sticky;top:12px;max-height:calc(100vh - 24px);overflow:auto;scroll-margin-top:16px}
.product-detail[hidden]{display:none}.product-detail-top{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px}
.product-detail-top h2{font-size:24px}.product-detail-top button{font-size:12px;min-height:34px;padding:5px 10px}
.product-detail-hero{display:grid;grid-template-columns:130px minmax(0,1fr);gap:18px;align-items:center}
.product-detail-hero .product-photo{width:130px;height:155px}.product-detail-hero .product-badge{margin:10px 0 4px}
.product-factories{font-weight:650;color:#2364d7}.product-detail-hero small{font-size:12px}
.product-detail-tabs{display:flex;gap:14px;border-bottom:1px solid #e3eaf2;margin:24px 0 20px}
.product-detail-tabs button{border:0;border-radius:0;background:transparent;padding:10px 0;font-size:13px;color:#718198;min-height:44px}
.product-detail-tabs button[aria-selected=true]{color:#2364d7;border-bottom:2px solid #2364d7;font-weight:700}
.product-entry-links{display:grid;gap:9px;margin-top:12px}.product-entry-links .btn{justify-content:space-between;min-height:44px}
.product-help{color:#7a8799;font-size:12px;line-height:1.7;margin:12px 0 22px}
.product-detail .detail-list{grid-template-columns:95px minmax(0,1fr);font-size:12px;gap:12px}
.product-detail table{font-size:12px}.product-detail td,.product-detail th{padding:9px;min-width:70px}
.product-detail #addProductMsku{margin-top:18px}.product-lightbox{display:block;max-width:100%;width:560px;max-height:65vh;object-fit:contain;margin:16px auto}
.has-detail .product-row,.has-detail .product-list-labels{grid-template-columns:64px minmax(0,1fr) 124px;gap:12px;padding:16px}
.has-detail .product-spec,.has-detail .product-list-labels{display:none}.has-detail .product-row .product-photo{width:64px;height:78px}
.has-detail .product-identity>small{display:block;font-size:11px}.has-detail .product-row-actions{grid-column:2/-1}
@media(max-width:1250px){.product-toolbar{grid-template-columns:minmax(180px,2fr) 1fr 1fr}.product-toolbar>label:first-child{grid-column:1/-1}.product-toolbar>button{align-self:end}.product-row,.product-list-labels{grid-template-columns:64px minmax(140px,1fr) 90px 140px;gap:12px}.product-row-actions{grid-column:2/-1}.product-list-labels>span:last-child{display:none}}
@media(max-width:1100px){.product-workspace.has-detail{grid-template-columns:minmax(0,1fr)}.product-detail{position:static;max-height:none;border-left:0;border-bottom:1px solid #e3eaf2;grid-row:1}.product-detail-hero{grid-template-columns:150px minmax(0,1fr)}.product-detail-hero .product-photo{width:150px;height:170px}.product-summary{flex-wrap:wrap}.product-detail .detail-list{grid-template-columns:110px minmax(0,1fr)}}
@media(max-width:680px){.product-toolbar{padding:16px;grid-template-columns:1fr 1fr;gap:12px}.product-toolbar>label:first-child{grid-column:1/-1}.product-toolbar>button{width:100%}.product-summary{padding:0 16px 14px;gap:4px}.product-summary span{width:100%}.product-list-labels{display:none}.product-row,.has-detail .product-row{grid-template-columns:62px minmax(0,1fr);gap:10px;padding:16px}.product-photo,.has-detail .product-row .product-photo{width:62px;height:78px}.product-spec{display:none}.product-identity>small{display:block;font-size:12px}.product-status,.has-detail .product-status{grid-column:2;display:flex;flex-wrap:wrap;align-items:center;gap:8px}.product-status small{margin:0}.product-row-actions,.has-detail .product-row-actions{grid-column:2;gap:8px}.product-row-actions button,.product-row-actions .btn{min-height:44px}.product-detail{padding:16px}.product-detail-hero{grid-template-columns:110px minmax(0,1fr);gap:12px}.product-detail-hero .product-photo{width:110px;height:140px}.product-detail-tabs{gap:18px}.product-detail-top button{min-height:44px}}

/* Batch management uses the existing admin palette and controls. */
.allocation-overview{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));margin:6px 0 24px;padding:12px 0}
.allocation-overview>div{padding:0 22px;border-left:1px solid #dce4ee;min-width:0}.allocation-overview>div:first-child{border:0;padding-left:0}
.allocation-overview dt{color:#667a92;font-size:13px}.allocation-overview dd{margin:5px 0 0;font-size:28px;font-weight:700;line-height:1.3;overflow-wrap:anywhere}
.allocation-workspace{background:#fff;border:1px solid #e0e7ef;border-radius:12px;padding:22px;min-width:0}
.allocation-filters{display:grid;grid-template-columns:repeat(5,minmax(0,1fr)) auto;gap:12px;align-items:end}
.allocation-filters>label:first-child{grid-column:1/-1}.allocation-filters input[type=search]{max-width:520px}
.allocation-count{font-size:13px;font-weight:600;color:#405570;margin:20px 0 8px}
.allocation-activity-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;color:#748196;font-size:12px;margin-bottom:14px}.allocation-activity-bar button{font-size:12px;min-height:32px;padding:4px 10px}
.allocation-labels,.allocation-row{display:grid;grid-template-columns:minmax(190px,1.65fr) minmax(100px,1fr) minmax(130px,1.1fr) minmax(120px,1fr) 120px minmax(135px,1.1fr);gap:14px;align-items:center;padding:16px}
.allocation-labels{background:#f5f7fb;border-radius:8px;color:#6b7d94;font-size:12px;font-weight:600}.allocation-row{border-bottom:1px solid #eaf0f6;font-size:13px}.allocation-row:last-child{border-bottom:0}.allocation-row:hover{background:#fafcff}
.allocation-row>div{min-width:0;overflow-wrap:anywhere}.allocation-row small{font-size:11px;margin-top:4px}.allocation-product{display:flex;gap:12px;align-items:center}.allocation-product>div:last-child{min-width:0}.allocation-product strong{font-size:16px}.allocation-msku{font-size:12px;color:#5c6f88;margin-top:3px}
.allocation-thumb{display:flex;align-items:center;justify-content:center;flex:none;width:58px;height:70px;border-radius:7px;border:1px solid #e3e9f1;background:#f6f7f9;overflow:hidden;font-size:10px;color:#8290a2}.allocation-thumb img{width:100%;height:100%;object-fit:contain}
.allocation-badge{display:inline-block;font-size:11px;padding:3px 8px;border-radius:5px;margin-top:5px;font-weight:600}.allocation-badge.is-active{background:#eaf1ff;color:#2a61b8}.allocation-badge.is-enabled{background:#e2f3eb;color:#216e53}.allocation-badge.is-disabled{background:#fff1ec;color:#a44927}.allocation-badge.is-neutral{background:#edf0f4;color:#687687}
.allocation-quantity p+ p,.allocation-activity p:not(:first-child){margin-top:5px}.shipment-missing{color:#96681d}.allocation-activity strong{font-size:16px}.allocation-activity a{display:inline-block;font-size:11px;margin-top:6px;text-decoration:none}
.allocation-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.allocation-actions>button{font-size:12px;padding:7px 10px;min-height:36px}.allocation-more{width:100%;font-size:12px}.allocation-more summary{color:#61728a;cursor:pointer;min-height:32px;padding:5px 0;width:fit-content}.allocation-more button{font-size:12px;min-height:36px;padding:5px 10px}
.allocation-footnote{border-top:1px solid #eaf0f6;margin-top:14px;padding-top:16px;font-size:12px;line-height:1.8;color:#748196}.allocation-context{background:#f5f8fc;border:1px solid #e4ebf3;border-radius:8px;padding:14px 16px;margin-bottom:16px;overflow-wrap:anywhere}.allocation-context p{margin-top:4px;font-size:13px;color:#63758d}.allocation-form-section{margin-top:8px;padding-top:12px;border-top:1px solid #e6edf5}.allocation-form-section:first-child{margin-top:0;border:0;padding:0}
@media(max-width:1250px){.allocation-labels{display:none}.allocation-row{grid-template-columns:minmax(190px,1.5fr) 1fr 1fr;gap:18px}.allocation-code{grid-column:2}.allocation-actions{grid-column:3}.allocation-overview>div{padding:0 12px}}
@media(max-width:680px){.allocation-overview{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px 0}.allocation-overview dd{font-size:23px}.allocation-overview>div:nth-child(4){padding-left:0;border:0}.allocation-workspace{padding:16px}.allocation-filters{grid-template-columns:1fr 1fr}.allocation-filters>label:first-child{grid-column:1/-1}.allocation-filters>button{width:100%}.allocation-row{grid-template-columns:1fr 1fr;gap:14px;padding:18px 0}.allocation-product{grid-column:1/-1}.allocation-batch{grid-column:1}.allocation-code{grid-column:2}.allocation-actions{grid-column:1/-1;border-top:1px solid #edf0f4;padding-top:12px}.allocation-actions>button{min-height:44px}.allocation-more{width:auto;margin-left:auto}.allocation-more summary{min-height:44px;padding:10px 5px}.allocation-more button{min-height:44px}.allocation-activity-bar{align-items:flex-start}.allocation-activity-bar span{flex:1}.allocation-overview dt{font-size:11px}}

.release-overview{grid-template-columns:repeat(4,minmax(0,1fr))}.release-workspace{min-width:0}.release-filters{display:grid;grid-template-columns:minmax(220px,2fr) repeat(3,minmax(110px,1fr)) auto;gap:12px;align-items:end;background:#fff;border:1px solid #e0e7ef;border-radius:12px;padding:20px}
.release-count-bar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:20px 0 14px;font-size:13px}.release-count-bar span{font-size:12px;color:#748196;max-width:65%;text-align:right}
.release-product-group{border:1px solid #e0e7ef;border-radius:12px;background:#fff;margin-bottom:18px;min-width:0}.release-product-heading{display:flex;align-items:center;gap:16px;padding:20px}.release-product-name{min-width:0;flex:1}.release-product-name h2{font-size:19px}.release-product-name p{font-size:12px;color:#748196;margin-top:4px;overflow-wrap:anywhere}.release-product-meta{display:flex;gap:20px;color:#63758d;font-size:12px;flex-wrap:wrap}
.release-row-labels,.release-version-row{display:grid;grid-template-columns:135px minmax(140px,1.2fr) minmax(130px,1fr) minmax(130px,1fr) minmax(175px,1.3fr);gap:14px;align-items:center;padding:14px 20px}.release-row-labels{background:#f5f7fb;color:#6b7d94;font-size:12px}.release-version-row{border-top:1px solid #eaf0f6;font-size:12px}.release-version-row>div{min-width:0;overflow-wrap:anywhere}.release-version-row:hover{background:#fafcff}
.release-badge{display:inline-block;font-size:11px;font-weight:600;border-radius:5px;padding:4px 8px;line-height:1.6}.release-current{background:#e2f3eb;color:#216e53}.release-ready{background:#eaf1ff;color:#2a61b8}.release-history .release-badge{background:#edf0f4;color:#687687}.release-uploading,.release-unknown{background:#fff0d4;color:#946219}
.release-version-id details summary{cursor:pointer;min-height:30px;padding:5px 0}.release-version-id details>div{margin:6px 0;overflow-wrap:anywhere}.release-copy{font-size:11px;min-height:28px;padding:3px 6px;border-color:transparent;background:transparent;color:#647991}.release-time small{display:none}.release-time time{color:#63758d}.release-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.release-actions button,.release-actions .btn{font-size:12px;min-height:36px;padding:7px 10px}.release-current-label{color:#7a8ba1;font-size:11px;padding:5px 0}
.release-history>summary{cursor:pointer;padding:13px 20px;background:#f8fafd;color:#516780;font-size:13px;min-height:44px}.release-affected-mskus{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 20px;padding-left:20px;margin:12px 0;overflow-wrap:anywhere}.release-affected-mskus small{font-size:11px}.release-confirm-check{display:flex;align-items:center;gap:9px;margin:18px 0;font-size:13px}.release-confirm-check input{flex:none}
.release-upload-steps{display:flex;list-style:none;gap:10px;padding:0;margin:22px 0}.release-upload-steps li{flex:1;background:#f2f5f9;color:#748196;border-radius:7px;padding:12px;font-size:13px}.release-upload-steps .is-active{background:#eaf1ff;color:#2364d7}.release-upload-steps .is-done{background:#e2f3eb;color:#216e53}.release-file-field{padding:18px;border:1px dashed #c5d2e3;border-radius:10px;margin-bottom:18px}.release-file-field input{margin:8px 0;max-width:100%}.release-file-field span{font-size:12px;overflow-wrap:anywhere}#releaseUploadProgress{width:100%;height:9px;margin-top:20px;accent-color:#2364d7}#releaseUploadResult{margin-top:16px}
@media(max-width:1250px){.release-filters{grid-template-columns:repeat(3,minmax(0,1fr)) auto}.release-filters>label:first-child{grid-column:1/-1}.release-product-meta{gap:10px}.release-row-labels{display:none}.release-version-row{grid-template-columns:125px minmax(140px,1.3fr) 1fr 1fr}.release-actions{grid-column:2/-1}.release-time small{display:block;font-size:10px;color:#8a98aa;margin-bottom:3px}}
@media(max-width:680px){.release-overview{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px 0}.release-overview>div:nth-child(3){border:0;padding-left:0}.release-overview>div:nth-child(4){border-left:1px solid #dce4ee;padding-left:12px}.release-filters{padding:16px;grid-template-columns:1fr 1fr}.release-count-bar{display:block}.release-count-bar span{display:block;max-width:none;text-align:left;margin-top:8px;line-height:1.7}.release-product-heading{padding:16px;gap:12px;flex-wrap:wrap}.release-product-meta{width:100%;padding-left:70px;gap:8px 14px}.release-version-row{padding:16px;grid-template-columns:1fr 1fr;gap:12px}.release-actions{grid-column:1/-1}.release-actions button,.release-actions .btn{min-height:44px}.release-history>summary{padding:14px 16px}.release-affected-mskus{grid-template-columns:1fr}.release-upload-steps{gap:6px}.release-upload-steps li{font-size:11px;padding:10px 6px}.release-file-field{padding:12px}#startUpload,#confirmPublish{min-height:44px}}

/* Role-aware controls also apply to components with explicit display rules. */
[hidden]{display:none!important}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
#userAccessForm,#rolePermissionsForm,#resetUserPassword{display:grid;gap:16px}
#userAccessForm td,#rolePermissionsForm td{vertical-align:middle;white-space:normal}
#userAccessForm [data-effective],#rolePermissionsForm [data-effective]{min-width:160px}
#userAccessForm [data-permission],#rolePermissionsForm [data-permission]{min-width:120px}

.q-kpi:disabled,.q-mini:disabled{opacity:1;cursor:default}

/* Current agent workload includes all pending and processing cases. */
.support-agent-workload{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;width:100%;margin:0;padding:14px 16px;background:#f5f8fc;border-radius:9px}
.support-agent-workload>div{min-width:0}
.support-agent-workload dt{font-size:12px;color:#6b7d94;overflow-wrap:anywhere}
.support-agent-workload dd{margin:5px 0 0;font-size:24px;line-height:1.2;font-weight:700;color:#243f61;font-variant-numeric:tabular-nums}
.support-agent-workload-total dd{color:#2364d7}
@media(max-width:680px){.support-agent-workload{gap:8px;padding:12px}.support-agent-workload dd{font-size:22px}}

.case-assignment-toolbar .filters{margin-bottom:12px}
.case-page-selection{display:flex;align-items:center;gap:7px;font-size:13px;white-space:nowrap}
.case-page-selection input,[data-select-case]{width:18px;height:18px;cursor:pointer;accent-color:#2563eb}
.case-assignment-rule{border:1px solid #dce3ef;border-radius:10px;margin:16px 0;padding:14px;min-width:0}
.case-rule-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.case-assignment-rule .case-merge-check{margin:8px 12px 8px 0}
@media(max-width:680px){.case-rule-fields{grid-template-columns:1fr}.case-group-heading{flex-wrap:wrap}.case-assignment-toolbar .filters{display:flex;flex-direction:column;align-items:stretch}.case-assignment-toolbar button{min-height:44px}}

/* Inline QR status keeps native keyboard/touch selection and explicit confirmation. */
.qr-state-select{width:100%;max-width:145px;min-height:44px;padding:8px 9px;font-size:13px;font-weight:600;border:1px solid #d7dfeb;border-radius:8px;cursor:pointer}
.qr-state-select.is-enabled{background:#eef8f3;color:#28795c;border-color:#cfe5da}.qr-state-select.is-disabled{background:#fff5ed;color:#a5572e;border-color:#efdbcb}.qr-state-select.is-deleted{background:#f1f3f6;color:#596578}.qr-state-select:disabled{cursor:default;opacity:1}
@media(max-width:680px){.qr-state-select{font-size:16px;max-width:100%}}

.workload-tabs{margin:0 0 20px;flex-wrap:wrap}.workload-tabs button{min-height:44px}

.permission-static{cursor:default!important}.heat .permission-static{border:1px solid #d7dfeb;border-radius:8px;padding:12px;text-align:center}.heat .permission-static strong,.heat .permission-static small{display:block}